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Additional 1 Year Total Care Service Contract For Products Under $2000

Additional 1 Year Total Care Service Contract For Products Under $2000

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You get it in: 3-8 Business Days,

WAS: AUD$119.99
Including 10% GST

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  • Product Description
  • Warranty and Delivery
  • Questions and Anwsers
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Additional 1 Year Total Care Service Contract For Products Under $2000

  • Includes all Parts and Labor costs
  • Replacement where more appropriate

Product Description:
Additional 1 Year Total Care Service Contract For Products Under $2000

For Digital Camera, Digital Video Camera, Camera Lenses valued up to:





Includes all Parts and Labor costs

Replacement where more appropriate

The service contract is offered to provide you with protection against potentially expensive repair costs in the event of your equipment developing a fault after manufacturer warranty period.

This will provide additional repair, replacement service to the same conditions as manufacturer s warranty.

*Technical servicing is provided in cooperation with reputable Manufacturer Authorised camera service centres.

As an added benefit, a total care utility pack will be provided to help care for your new equipment and prevent un-necessary premature failure.
For valid claims we undertake to:
  • Restore your equipment to full working order
  • Pay for all parts and labour costs.
  • Should repair be uneconomic or parts be unavailable, we will replace your camera with one of similar type and equal value, (based on its value at the time of the claim)
  • Provide a free of charge courier transport for the camera / equipment to your premises from anywhere in Australia.
  • Constantly communicate the status of your product when it is under repair.

How to make a claim:

Simply send us a new Support message through My Account>MY Orders

We will provide the most up to date instructions appropriate for your location and model.

1. Only applicable to that individual item for which it was purchased and registered to.
2. Covers Manufacturer s Defects Only. It does not cover batteries, normal wear and tear on parts or accessories, non original accessories, digital media, software, any additional accessories.
3. The service contract will be considered void if the equipment has been damaged improper usage as indicated by the manufacturer, or lack of due care such as but not limited to impact, water/liquid, sand, dust, dirt, grit, battery corrosion, unauthorised repair...etc
4. It is the customer s responsibility to notify us as soon as possible with a clear explanation of the problem after a fault is noticed and follow the instructions provided to return the item in the time period specified.

5. If a claim is made for repairs under this service contract, but the service centre deem such repairs to be outside the manufacturer s warranty conditions, a quote will be issued. Any charge for repairs carried out will be guaranteed separately for three (3) months, which will run concurrently and will not affect the continuance of the Service Contract. A quote refused fee may be charged for some cases.
6. While every care is taken, we accept no liability for loss of any recording media contents, accessories not listed on the return authorisation.

Disclaimer: You do not need to pay for Consumer Guarantee. You are entitled to Consumer Guarantee under Australian Consumer Laws. This Total Care Service Contract provides for additional product and information on maintaining and care for your equipment, which is an added benefit.

Package Content:1x Service Contract Delivered via email

Warranty:365 Days

Australia and New Zealand Local Service Warranty
  All products come with new product warranty, serviced by manufacturer service centres.

We even offer brand new replacement for defective product in the first 7 days

Just contact us and we will arrange everything for you.

You can also add extended warranty plan for extra protection.
Get up to 5 years cover, and even plans that pay for accidental damages!

CLICK HEREto see the available extended warranty plans.

Delivery: Faster dispatch than most competitors

Next day dispatch for most orders. Plus air express couriers DHL, FEDEX & DPEX with full tracking, so you can get the items sooner!

Delivery times See Product Description "Delivery time guide" section.
Due to COVID-19 Customers with event deadlines, best add 3~4 working days just in case.

Full Shipment Tracking Courier shipment tracking details will be sent by email.


Q: What happens if I missed the delivery / what to do when you are not always at home?

All delivery services include 1~2 free re-delivery attempts, so they will try again. They also offer other deliveryoptions like :

Authority to leave, Reschdule for a later date, Hold for collection from courier branch. Some couriers offer Alternative dropoff to BP petrol and select Newsagencies.

All can be arranged with the delivery service customre service directly.

Q: Are you shipping/open during COVID-19?
A: Yes, we are still working and dispatching most orders by next working day. All of the delivery services we use are running. Impact by COVID-19 is basically slower delivery times. Before COVID-19 most deliveries take 3~6 working days, now it's around 3~10 working days.
The arrival times are less regular than before, with some deliveries turning up in 2 days , most taking around a week, and on rare occasions taking longer. We appreciate your understanding and patience.

Q: The prices are so good, what's the catch ?
A: Get rid of the middleman!
We import directly from distributors in Japan, USA, Europe, where the prices are lower. Reliable manufacturer appointed distributors with the best prices = lower prices for everyone!

Q: Do I need to pay any additional charges, taxes?
A: We guarantee you will not pay any additional Taxes/Duty/GST for Australian customers

Q: Do you have showroom, shopfront, store? Can I pick up?
A: We don't hold stock in our Sydney office, we ship from our Hongkong warehouse. Shipping time is around a week and a bit at the moment.
Our Sydney office will arrange warranty servicing with official manufacturer service centres.

Q: Are the cameras different to what's in the stores? Language on the buttons are the same?
A: Yes all cameras are exactly the same:
Only difference will be accessories like user manual (can be downloaded anyway), battery charger (we will give you free adaptor).

Additional 1 Year Total Care Service Contract For Products Under $2000
Additional 1 Year Total Care Service Contract For Products Under $2000
In Stock
Shipping Insurance applies, see product details

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Delivery & Warranty
Faster despatch that our competitors. Most products on are ready to ship, we use world class courier services DHL, Fedex as well as AU Post to get your purchases to you fast! We take full responsible for any customs duty and we will help Australian customers with any customs/GST issues. All purchases come with 14 Days No Questions Asked Change Minds, Plus full Australian warranties.
Live Support & Prompt Customer Service
With over 20 years of retail experience, you are in good hands. Not only everyone at is expert on Digital Cameras, Lenses and Mobiles, we aim for 100% customer satisfaction, we offer prompt professional service through - Live chat, 24 hours 7 days telephone message service. Professional service & experience is something most buyers overlook when shopping around, this is something that sets us apart from the rest!